Research Decision Science Analyst, Customer Insights
IT, Customer Service
Posted on Aug 15, 2026
Responsibilities H-E-B is one of the largest, independently owned food retailers in the nation, operating over 400 stores throughout Texas and Mexico, with annual sales generating over $43 billion. Described by industry experts as a daring innovator and smart competitor, H-E-B has led the way with creative new concepts and outstanding service. As a Research Decision Science Analyst, you'll extract, validate, and cleanse data using advanced coding techniques. You'll design and apply analytical and statistical methods/models to understand our customers' behaviors using customer data and primary quantitative research data. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... provides easily understood, succinct, and comprehensive information. HEAD FOR BUSINESS... knowledge of advanced analytics techniques. PASSION FOR RESULTS... driven to turn data into actionable business recommendations? We are looking for: - A related degree or comparable formal training, certification, or work experience - 0+ years of experience in statistics and research What is the work? - Using coding techniques (predominately R, SQL and Python), mines, validates, cleans, aggregates and analyzes large data sets from customer data and primary quantitative and qualitative research - Assists in visualization of data and analysis - Applies foundational analytical skills to analyze large amount s of data to find behavior patterns and solutions What is your background? - A related degree or comparable formal training, certification, or work experience - 0+ years of experience in statistics and research - Experience working with R (posit), Python, SQL or other statistical software - Experience running Scantron software / hardware and digital scanners Do you have what it takes to be a fit as an H-E-B Research Decision Science Analyst? - General knowledge quantitative research, experimental design, analytics, and statistics - Basic knowledge of R (posit), SQL and Python - Basic knowledge of ML an AI techniques - Basic understanding of big data environments - Project management and time-management skills - Verbal / written communication and presentation skills - Analytical skills - Strong problem-solving skills - Computer skills, including use of PCs, MS Office, internet, and e-mail - Ability to manage multiple priorities and shift focus between projects / tasks; attention to detail - Ability to develop and maintain collaborative working relationships with others as part of a team Can you... - Function in a fast-paced, retail, office environment - Travel by car or plane with overnight stays - Work extended hours; sit for extended periods The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations. The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.